Privacy Policy 981kiss – Personal Data Protection for Malaysian Members

981kiss respects the privacy of everyone who uses our platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you visit, register, or use 981kiss services through our website at 981kiss.ws or our mobile app.

This document is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia, which governs how organisations process personal data in the context of commercial transactions. By using the 981kiss platform, you agree to the practices described in this Privacy Policy.

We encourage you to read this document carefully. If you disagree with any part of this policy, please stop using the 981kiss platform and contact us if you need further clarification.

981kiss collects various types of information depending on how you interact with our platform. We only collect what is necessary to provide you with a quality, secure service.

A. Information You Provide Directly

• During registration: Full name, date of birth, Malaysian identity card number (MyKad), mobile phone number, and email address.
• During the KYC process: Copy of identity card, bank statement, or other identity verification documents.
• Financial information: Bank account details, e-wallet numbers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow), and FPX information for deposits and withdrawals.
• When contacting support: Message content, complaint information, and conversation records.

B. Information Collected Automatically

• IP address, web browser type, and your device's operating system.
• Activity log records including pages visited, access times, and actions taken within the platform.
• Application performance data and technical error reports.
• Cookie and similar tracking technology information (described further in Section 8).

981kiss uses the information collected for the following purposes, all of which are lawful under Malaysia's PDPA:

• Account management: Creating, verifying, and managing your 981kiss account, including the KYC process and age verification.
• Transaction processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, FPX, and other payment methods, as well as withdrawal processing to your bank account or e-wallet.
• Service delivery: Enabling you to access games, place Sports Betting wagers, and use all features of the 981kiss platform.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
• Customer support: Resolving enquiries, complaints, and providing technical support.
• Service communications: Sending important notifications relating to your account, transactions, and policy updates.
• Platform enhancements: Analysing usage patterns to improve the user experience and platform performance.
• Legal compliance: Fulfilling legal obligations applicable in Malaysia.

981kiss takes your data privacy seriously. We does not sell or rent your personal data to any third party. However, in certain limited circumstances, we may share information with the following parties:

• Payment service providers: E-wallet and banking service providers (Touch 'n Go, GrabPay, FPX providers) receive only the minimum information required to process your financial transactions.
• Technology service provider: Companies that help us operate the platform — including cloud service providers, data analytics, and customer support systems — are all bound by strict confidentiality agreements.
• Legal authorities: If required by a court order, warrant, or lawful request from a Malaysian law enforcement agency.
• Regulatory body: Information required for compliance with anti-money laundering (AML) regulations and other legal obligations.

981kiss implements robust technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our key security measures include:

• SSL 256-bit Encryption for all data transmitted between your web browser or application and the 981kiss servers.
• Password hashing using the bcrypt algorithm — your password is never stored in plain text in our systems.
• Two-factor authentication (2FA) available to all members for additional account protection.
• 24/7 system monitoring by our cybersecurity team to detect any unusual activity.
• Data segregation — financial data is stored in an environment isolated from general profile data.
• Regular security audits by independent security experts to identify and address potential vulnerabilities.

While we take every reasonable measure to protect your data, no security system is entirely infallible. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials.

981kiss retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law. Generally:

• Active account data: Retained for the duration your account is active and for 7 years after account closure, in fulfilment of Malaysia's tax and financial legal requirements.
• Financial transaction records: Retained for 7 years in accordance with Malaysia's AMLA (Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act) requirements.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Cookie and analytics data: Stored between 30 days and 2 years depending on the type of cookie.
• KYC Records: Retained for a minimum of 6 years after the business relationship ends.

Once the retention period expires, data will be securely deleted or anonymised in accordance with 981kiss security procedures.

As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by 981kiss:

To exercise any of the rights above, please contact the 981kiss Privacy Officer by email at privacy@981kiss.ws or via Live Chat on our platform.

981kiss uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Functional Cookies: Saving your preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Helping us understand how members use the platform for continuous improvement. Data is collected in aggregate and anonymised form.
• Performance Cookies: Monitoring the platform's technical performance to identify and resolve issues more quickly.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the 981kiss platform.

The 981kiss platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we become aware that we have collected personal data from a minor without appropriate parental consent verification, we will take immediate steps to delete that information from our database and close the relevant account.

The 981kiss platform may contain links to third-party websites in certain contexts, such as payment provider information. This Privacy Policy applies solely to the 981kiss platform.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any website you visit after leaving the 981kiss platform.

981kiss reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any significant changes via:

• Notifications in your 981kiss account
• Email to registered address (for material changes)
• Notices displayed on the 981kiss homepage

The "Updated" date at the top of this document will always reflect the latest version. Your continued use of the 981kiss platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns, or wish to exercise your rights regarding personal data held by 981kiss, please contact our Privacy Officer:

We are committed to addressing every privacy enquiry seriously and within the stipulated timeframe. Your satisfaction and trust are 981kiss's absolute priority.